Frequently Asked Questions

What is climate control? Do I need to buy a lock? Find answers to your self storage questions here

What is self storage and how does it work?

Renting a storage unit is a great solution to clear up some much-needed space at home or to hold much needed business items. All of our storage facilities offer clean, secure storage solutions at affordable prices.

How much does self storage cost?

Our rates vary between unit sizes and type of storage. For more information about our pricing, check out our rates page.

Please contact us if you have any additional questions about renting a unit.

Are there any items that I am NOT able to store?

Liquids, explosives, flammable liquids, toxic materials, and perishables. Please contact us if you have any questions regarding a specific item.

What is the best way to pack a unit?

Larger and more infrequently used items should go in the back of the unit. Remember to keep a walkway in the center of your unit to more easily access items. Always keep items labeled and a list of items stored, even a photo on the outside of each box will allow you to "see" what's inside.

For other helpful packing and organizing tips, check out our storage tips page.

When I arrive at the facility, which entrance should I use?

Locate your entrance gate: Unless your unit number has letter "S" in front of it, indicating Street-Access Unit, please enter the facility through Gate #1 located on Washington Avenue. For Street-Access Units please use Gate #2 located on New Depot Avenue. Please refer to Facility Map for directions.

What are some helpful tips for moving into my unit?

We pride ourselves on making things as simple as possible for our customers. For helpful tips on packing and organizing your unit, head on over to our storage tips page.

Do I need to buy a lock?

Yes, a lock is required to secure your unit.

Self Storage FAQs

The friendly staff at MetroVault Storage put together a list of answers to our most Frequently Asked Questions (FAQs).

For pricing and rate information, check out our rates page. We also provide helpful tips for packing and organizing your unit.

We’re easily accessible to residents and businesses in Cranston, RI.

If you can’t find an answer to your question, contact our friendly storage professionals.

View our rates